Privacy Policy

This Privacy Policy explains how VestaSoul — My Vet At Home® collects, uses, and protects the information you share with us when booking or inquiring about our mobile veterinary services in Miami-Dade County.

Information we collect

We collect the information you provide directly — such as your name, email address, phone number, home address or ZIP code, and details about your pet — when you book an appointment, send a message, join a membership, or contact us. We also collect basic, non-identifying usage data through standard website analytics to understand how visitors use our site.

How we use your information

We use your information to schedule and provide veterinary care, confirm appointments, communicate with you about your pet, process payments, and improve our services. We do not sell your personal information. We share it only with service providers who help us operate — for example, scheduling, email, and payment processors — and only as needed to deliver our services or as required by law.

Your choices and contact

You may request access to, correction of, or deletion of your personal information by contacting us. You can also opt out of non-essential communications at any time. For any questions about this Privacy Policy or how your information is handled, please contact VestaSoul — My Vet At Home®, which serves dogs and cats throughout Miami-Dade County, Florida.

VestaSoul — My Vet At Home®, also known as My Vet At Home, is a mobile veterinary house-call practice serving dogs and cats in Miami-Dade County. Led by our Chief Veterinarian, the practice provides in-home veterinary visits, wellness exams, vaccines, diagnostics, pet travel health certificates, senior pet care, and integrative veterinary medicine.