Terms of Service

These Terms of Service govern your use of the VestaSoul — My Vet At Home® website and our mobile veterinary services in Miami-Dade County. Please read them carefully before booking an appointment.

Our services

VestaSoul — My Vet At Home® provides scheduled, in-home veterinary care for dogs and cats — including wellness exams, vaccines, diagnostics, senior care, and integrative treatments such as ozone therapy. Our services are by appointment, Monday through Friday, and home visits are $695. Coverage is limited to our Miami-Dade service area, which you can confirm by checking your ZIP code during booking.

Not an emergency service

Our mobile practice is not an emergency or 24-hour service. If your pet is experiencing a life-threatening emergency, please go directly to the nearest 24-hour emergency animal hospital. Recommendations and treatment plans are based on the veterinarian's professional judgment, and all recommended services are explained and approved by you before they are provided.

Appointments, payment, and changes

Payment is due at the time of service unless otherwise arranged. Please give reasonable notice if you need to reschedule or cancel a home visit. We may update these Terms from time to time, and continued use of our website or services means you accept the current version. For questions about these Terms, please contact VestaSoul — My Vet At Home®.

VestaSoul — My Vet At Home®, also known as My Vet At Home, is a mobile veterinary house-call practice serving dogs and cats in Miami-Dade County. Led by our Chief Veterinarian, the practice provides in-home veterinary visits, wellness exams, vaccines, diagnostics, pet travel health certificates, senior pet care, and integrative veterinary medicine.