Question 1

What is a mobile veterinarian?

Accepted Answer

A mobile veterinarian — also called a house-call vet — comes to your home to examine and treat your pet, instead of you driving to a clinic. VestaSoul — My Vet At Home® brings a licensed veterinarian and one veterinary nurse to your door in select Miami-Dade neighborhoods, so your dog or cat is cared for in the place where it feels safest: no waiting room and no stressful car ride.

Question 2

How much does a house-call vet cost?

Accepted Answer

Home veterinary visits start at the listed per-pet rate: the listed rate for the Wellness + Vaccination Visit, the listed rate for Sick Visit + Treatments, and the listed rate for Sick Visits, Diagnostics & Treatments. The same concierge foundation is included in every package; care is matched to your pet’s medical needs. Every standard package includes house-call travel, one veterinarian and one veterinary nurse, a complete medical physical examination, biowaste handling, and a $250 Medical Credit toward laboratory testing. Ultrasound, digital ear scan, Doppler ultrasound, and EKG are included in the Sick Visits, Diagnostics & Treatments package when medically appropriate. Laboratory testing is separate from these diagnostic procedures: all three packages include the $250 Medical Credit toward laboratory testing. Care is selected according to your pet’s medical needs; not every pet requires every listed service. Laboratory costs above the $250 credit and services outside the selected package are explained and approved before proceeding. Specialty medications, outside pharmacy prescriptions, and long-term treatment plans may require separate arrangements and costs. Travel certificates and in-home euthanasia have separate pricing and terms and do not include the Medical Credit.

Question 3

Which neighborhoods do you serve?

Accepted Answer

We serve select Miami-Dade neighborhoods including Coral Gables, Pinecrest, Palmetto Bay, Doral, Kendall, Miami Lakes, Miami Springs, Westchester, Hialeah, North Miami, Sweetwater, Homestead, and the Redlands. We do not currently serve Miami Beach, Downtown Miami, Wynwood, Aventura, Sunny Isles, or Golden Beach. Your ZIP code is verified during online booking.

Question 4

What is included in a mobile vet visit?

Accepted Answer

Home veterinary visits start at the listed per-pet rate: the listed rate for the Wellness + Vaccination Visit, the listed rate for Sick Visit + Treatments, and the listed rate for Sick Visits, Diagnostics & Treatments. The same concierge foundation is included in every package; care is matched to your pet’s medical needs. Every standard package includes house-call travel, one veterinarian and one veterinary nurse, a complete medical physical examination, biowaste handling, and a $250 Medical Credit toward laboratory testing. Ultrasound, digital ear scan, Doppler ultrasound, and EKG are included in the Sick Visits, Diagnostics & Treatments package when medically appropriate. Laboratory testing is separate from these diagnostic procedures: all three packages include the $250 Medical Credit toward laboratory testing. Care is selected according to your pet’s medical needs; not every pet requires every listed service. Laboratory costs above the $250 credit and services outside the selected package are explained and approved before proceeding. Specialty medications, outside pharmacy prescriptions, and long-term treatment plans may require separate arrangements and costs. Travel certificates and in-home euthanasia have separate pricing and terms and do not include the Medical Credit.

Question 5

Can you see more than one pet during the same visit?

Accepted Answer

Yes. Each pet receives the tier appropriate to their medical needs, and we apply a courtesy discount to your entire bill when we see more than one pet during the same visit — 10% for two pets and 15% for three seen during that visit.

Question 6

Is this an emergency service?

Accepted Answer

No. VestaSoul is a concierge mobile veterinary practice, not an emergency hospital. We provide scheduled, non-emergency preventive, wellness, senior, diagnostic, and integrative care. For surgery, hospitalization, or a true emergency, a full-service animal hospital is the right choice.

Concierge Mobile Veterinarian in Miami-Dade

What a house-call veterinarian does differently

How a home visit works

Clear tiers for your home visit

A mobile veterinarian is ideal for

Everything we can care for at home

Neighborhoods we serve

Care led by Dr. Susset Diaz Castillo, DVM, PhD